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How to Switch Shifts

Find coverage when you need it, straight from your Prospr schedule

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Important
While we call it "Switching Shifts", you do not need to actually trade a shift! You can pick up someone else's shift without giving them one of yours, and vice-versa.

Mobile App

1) On your Prospr App, use your menu to head to the "Calendar" section.

2) Tap the arrow down icon located on the upper left part of your screen, change the view to “Schedule” view.

3) Tap on the shift you would like to find coverage for.

4a) In the menu that pops up, tap "Switch Shift".

4b) If direct swap is enabled for your company, then your first button will say “Find Coverage”, and you can then select between “Release to Shift Pool” or “Direct Swap”. Direct Swap allows you to select a specific team member to invite to take your shift directly (skip the pool)!

5) Your shift will now have a dotted line around it with a "Shift Switch Initiated" label, meaning your team has been notified and the shift is open for someone to pick up!

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Prospr Pro Tip

- You can cancel a shift swap as long as no one has picked it up yet by clicking on the shift again and then “Cancel Switch”.

5) When someone picks up your shift, you'll receive a notification from Prospr, and it will be removed from your schedule.

Learn how to pick up shifts others have put in the shift pool here:

How to Pick Up Shifts

Finding and adding available shifts

Web App

1) On your Prospr App, use your menu to head to the "Calendar" section.

You can optionally filter to “My Shifts” in your Calendar.

2) Tap on the shift you would like to find coverage for.

3a) In the menu that pops up, tap "Release to Shift Pool.

3b) If direct swap is enabled for your company, then your first button will say “Find Coverage”, and you can then select between “Release to Shift Pool” or “Direct Swap”. Direct Swap allows you to select a specific team member to invite to take your shift directly (skip the pool)!

4) Your shift will now have a dotted line around it with a "Shift Switch Initiated" label, meaning your team has been notified and the shift is open for someone to pick up!

success icon
Prospr Pro Tip

- You can cancel a shift swap as long as no one has picked it up yet by clicking on the shift again and then “Cancel Switch”.

5) When someone picks up your shift, you'll receive a notification from Prospr, and it will be removed from your schedule.

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