1) First, ensure that your Manager has the proper Prospr role (Manager or Admin) in their Prospr Profile.
2) Managers must also have the Location they need to manage configured within their Availabiity. Don’t forget to check the box for “Manager” in the Availability section for any locations your manager may need to schedule.
Check out how to add the Location + Teams they need to see for Scheduling:
Adding or Updating a User's Locations + Teams
Use Locations + Teams to set a user's default chat groups and shift eligibility
If you need help investigating a specific Manager’s issues, contact Prospr support in app.