Once a user has accepted an invite and confirmed their profile information, those details are locked from changes by an Admin or Manager.
Each user can update these settings within their Prospr profiles. Share this article with your team members if they need help:
How to Update Your Personal Information
Set or make updates to your name, email, phone number, birthday, gender, and language preferences.
Each profile owner must handle their own password changes through a verified contact method (email or phone number). Admins and Managers cannot handle these on behalf of their team.
Share this article with your team members if they need help:
Forgotten/Reset Password Instructions
Can't get into Prospr? Reset your password here.
If you get stuck, contact Prospr support and we can help on our side.