Responding to Shift Switches + Pickups

As an Admin or Manager, this article will cover how to approve and deny any Shift Switches or Pickups for your team members.

 

Shift Switches + Pickups on the Web App

1) While on the Prospr Web App, use your menu to head to the Dashboard.

2) On your right, you will see the "Pending Approvals" section. Click on "Switches" to view any Shift Switches, and "Pickups" to view Pickups. For Shift Switches, underneath the shift time you will see the user who requested a Shift Switch.

Screen Shot 2021-12-14 at 2.52.43 PM

3) Click on the checkmark to approve the request, or click on the X to deny the request. Your team member will receive a notification from Prospr once their Switch or Pickup has been approved or denied.

 

Shift Switches + Pickups on the Mobile App

1) While on the Prospr Mobile App, use your menu to head to the Dashboard.

2) Tap on the "Star" icon bottom center to read the "My Day" section of the app.

3) Tap "Pending Approvals" to see the current Shift Switches and Pickups that require approval.

my day

4) You will be able to view all relevant details for the Shift Switch and Pickups. For Shift Switches, you will see the user who requested the Switch underneath "Shift Switch."

 

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Suggested Articles:

  • How to Use Your Shift Monitor - (Mobile App + Web App)
  • Responding to Time Off Requests