How to Reset Your Password

Forget your password? Been there! Here is how to reset!

1) On the log-in screen, select "Forgot Password."

login

2) Enter your email address you use to log in to Prospr. You'll be sent a temporary code, which you will use to reset your password.

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3) Check your email for the 6 digit code that you've been sent. The email will look similar to the one below.

Important: Can't find the password in your email? Make sure to check in your spam and junk folders. If the email did not arrive, let a Prospr Customer Success rep know.

Code

 

4) Enter the code you received in your Prospr mobile app, and enter your new password. When complete, tap on "Change Password."

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5) Success! You will now be able to log in with your updated password! Tap "Login" to proceed.

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