Custom group permissions are an account-wide setting. Making changes here will impact all Prospr locations and users.
1) From the Prospr Web app, open your left sidebar and navigate to "Settings".
2) Click on "Account".
3) Towards the bottom on the left side of the page, click the carat to expand under “Advanced Settings”.
4) Under the Message Group Creation section, select "Everyone", "Admins & Managers", and "Admins Only".
By default, "Everyone" can create custom groups in Prospr.
5) “Save Changes” when done!