Prospr is made up of the key components: Users, Teams and Locations.
Locations can be physical locations or specific working groups/departments.
Teams (think of like ‘positions’) are assigned to Locations. A Location can have an unlimited number of Teams.
Users are assigned to Locations and Teams. There is no limit to the number of Locations or Teams Users can have.
Assigning Users to specific Locations allows them to be scheduled in that Location, see bulletins & resources for the Location, and automatically be a part of the Locations chat group.
Assigning Users to specific Teams within a Location allows them to pick up and swap shifts with appropriate Team members, see resources for that Team, and automatically be a part of the Teams chat group. If a User is apart of multiple Teams and has a different pay rate depending on which position they are working, they can have set pay rates by Team as well.
For example:
You may have a store in West Hollywood (Location)
The Teams that work in your Location are: Front Desk, Housekeeping, Trainers, and Sales.
Your User/employee can then be assigned to work at the West Hollywood Location as a Front Desk and Sales team member.
In addition to which Location and Teams a User is assigned to, you will also assign Users a role type within Prospr.
There are three main role types:
Administrator
Admins have access to all features and have the highest access to settings in Prospr. Only admins can adjust workspace advanced settings, billing, ticket types and more.
Manager
Managers can add/disable users, post Bulletins, create Resources, Schedule and manage Missions. For a Manager to be able to Schedule for a Location, the “Location Manager” checkbox in their availability tab must be checked.
Team member
Team Members will make up the majority of your workspace. They can interact with Bulletins, Chat, and Resources. They can create Tickets and manage their own personal data.
