company logo
Prospr Help Desk
  • Go back to app.prospr.work
Ticketing
  • Getting Started
    • Introducing Prospr
    • The Basics
    • Password Control
    • Notifications
  • Managing Users
    • User Access
    • Editing New Users
  • Mobile App Basics
  • Navigating Prospr on Desktop
  • Creating Resources
  • Manager's Guide to Schedule Building
    • Intro to Scheduling
    • Schedule Publishing
    • Shift Assignments
    • Schedule Views
    • Scheduling Rules and Settings
  • Your Schedule on Prospr
  • Bulletins and Messaging
    • Create and Import
    • Edit Bulletin Content
    • Comments
    • Messaging
  • Messaging
  • Time and Attendance
  • Ticketing
  • Workspace Settings
  • Time Off Requests
  • Joint Missions
      Back to home
      1. Prospr Help Desk
      2. Ticketing
      • Getting Started
        • Introducing Prospr
        • The Basics
        • Password Control
        • Notifications
      • Managing Users
        • User Access
        • Editing New Users
      • Mobile App Basics
      • Navigating Prospr on Desktop
      • Creating Resources
      • Manager's Guide to Schedule Building
        • Intro to Scheduling
        • Schedule Publishing
        • Shift Assignments
        • Schedule Views
        • Scheduling Rules and Settings
      • Your Schedule on Prospr
      • Bulletins and Messaging
        • Create and Import
        • Edit Bulletin Content
        • Comments
        • Messaging
      • Messaging
      • Time and Attendance
      • Ticketing
      • Workspace Settings
      • Time Off Requests
      • Joint Missions

      Ticketing

      Ticketing 101 - how to create, manage and close work tickets.
      • Ticket History
      • How to Mute a Ticket
      • Adding Followers to Tickets
      • How to Update a Ticket Status
      • How to Create a New Ticket
      • Your Ticket Inbox
      • Customizing Your Ticket Types!
      company logo
      The frontline team's toolkit.
      • linkedin_social_link_icon_alt_text
      • facebook_social_link_icon_alt_text
      • Go back to app.prospr.work