---
title: "Custom and System-based Group Chat"
description: "Learn about the different chat groups types"
url: https://help.prospr.work/en/articles/341-custom-and-system-based-group-chat
collection: "Messaging on Prospr"
updated: 2026-11-13
language: en
---

# Custom and System-based Group Chat

Learn about the different chat groups types

There are two types of chat groups in Prospr: custom and Location/Team-based.

1) **Custom Chat** groups are created by Prospr users and may contain any combination of users. Only the owner of a given chat group can add and remove users, however, users can choose to leave manual group chats.

Custom chat groups will display their custom group name and photo (or if a photo is not added, a cluster of the member profile photos will show).

If you’re interested in creating a custom group, check out the article below:

[

Creating a New Custom Group Chat

Build a chat with specific team members

](https://help.prospr.work/en/articles/332-creating-a-new-custom-group-chat.md)

2) **Team/Location Chat** thread users are managed by each User’s Location and Team settings. You cannot modify these chat members within the messaging center.

Team/Location Chat groups will display with the Location name and the Team name (Location).

To include Users in these groups, you must add them to the required Location(s) and Team(s):

[

Adding or Updating a User's Locations + Teams

Use Locations + Teams to set a user's default chat groups and shift eligibility

](https://help.prospr.work/en/articles/317-adding-or-updating-a-users-locations-teams.md)