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Tickets
Tickets
6 articles in this collection
Written by
Erika Wasser
Overview of Tickets
Think of the “Tickets” section as a virtual super. It’s the place where you can create, update, and close any outstanding issues.
Written by
Erika Wasser
Updated over a week ago
Deleting a Ticket
Didn’t mean to create a ticket; or, perhaps your co-worker submitted a ticket already? This post walks you through how to delete a ticket.
Written by
Erika Wasser
Updated over a week ago
Creating A Ticket
This post provides some guidance on how to create tickets in Prospr at Work™. If a light is broken, you’ve come to the right place.
Written by
Erika Wasser
Updated over a week ago
Changing the Status on a Ticket
Did you get assigned a ticket and now you have to update it? This post will provide helpful information on how to change a ticket's status.
Written by
Erika Wasser
Updated over a week ago
Assigning a Ticket
This post gives you the step-by-step on how to assign someone a ticket.
Written by
Erika Wasser
Updated over a week ago
Adding a Note to a Ticket
Have to update a ticket? This post will provide helpful information on how to update the ticket by adding a note.
Written by
Erika Wasser
Updated over a week ago