1. How can I delete a ticket? 

You can delete a ticket at the top of the ticket.

2. How do I assign a ticket to a team member to a task or ticket? 

Under ticket assignment, click the assign button, and select from the drop down. Whomever it is assigned to will be notified.

3. Can I see completed tickets?

Yes, click on closed tickets to see what has been completed in the past.

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